Caregiver Guide: Trilogy Health Services

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Trilogy Health Services is located at 303 N. Hurstbourne Pkwy, Ste 200.

Trilogy Health Services’ two-pronged mission since March 2020 has been to protect residents from the virus and find meaningful ways to show compassion and care in the midst of mask-adoption and physical distancing. As a result, the team at Trilogy puts the health and wellbeing of their residents and families first, while also ensuring that their emotional needs continue to be met during a time of change and stress.

Just as the virus is invisible, much of what Trilogy does to keep residents safe is invisible to most people. The company created the The Trilogy SHIELD Program in conjunction with the 3M Commercial Solutions division to acquire and use hospital-grade disinfectants at its senior communities. “We are piloting the use of 3M’s CleanTrace™ technology, cold plasma air purification, and in-room UV-C sanitization,” commented Brittany Hanson, Director of Communications at Trilogy.

Trilogy was one of the first senior living providers to publish its campus’ COVID-19 statistics publicly, and it sends daily text notifications to families regarding the COVID-19 status of their respective campus. In a year when everything feels uncertain, having up-to-date information sets families at ease.

While all of these efforts have been critical to mitigating the physical impacts of COVID-19, Trilogy knows that consistent and reliable care for residents is essential. Residents develop relationships with staff that deepen over time. These relationships are strengthened by Trilogy’s education assistance program, which helps dedicated employees obtain more training so that they can grow with the company and continue to provide companionship to residents. Delaney McCarley is one such employee.

Beginning as a dietary aide, Delaney has been a part of the Trilogy family for two years. Since joining the team, she has utilized Trilogy’s education assistance program to obtain her Certified Nursing Assistant (CNA) credentials, and is now on her way to becoming a Certified Medication Technician (CMT). “While life in long-term care continues to change, Trilogy continues to be the best in the business — both for its residents and its employees. Whether they’re getting the care they need or getting their hair and nails done, our residents are still being treated to the best that life has to offer, all while employees like me continue to have opportunities for growth and development.”

P.S. For a full list of Trilogy locations in Louisville, please visit trilogyhs.com.

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“Trilogy Senior Living Communities have designated different zones that allow us to provide quality care while upholding guidance as it pertains to quarantine measures,” says Brittany Hanson, Director of Communications, Trilogy Health Services, LLC.

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